|| All Lazer and Lazer LZR helmets are applicable for a 2 year statutory guarantee and it guarantees the initial purchaser that any possible manufacturing fault or material defect will be covered by the Lazer guarantee.
To be able to enjoy the 2-year warranty, the buyer has to register his/her helmet within 15 days after the date of purchase. The registration of the helmet can only be made through the website www.lazerhelmets.com.
All guarantee claims must be made to the Lazer & Lazer LZR distributor or dealer who sold the helmet. For a warranty claim to be considered, the purchaser must notify the dealer of the problem which has arisen, and return the helmet that is the subject of the claim, together with the proof of purchase and the proof of registration of the warranty extension on our website. The present warranty is valid solely in member European Union (EU), European Free Trade Association (EFTA) and the USA. This warranty does not affect in any way the statutory rights of the purchaser as stipulated by directive 1999/44CE.
The effects of this guarantee shall come to an end after a period of 2 years as from the date of purchase. After this period, if you continue to use a helmet regularly and if you want to benefit from optimum protection and comfort, we recommend you to replace your helmet. This is because some external factors (general wear and some impacts) could be prejudicial to the safety features of your helmet, an essential piece of protective equipment.
If during the guarantee period a problem covered by the guarantee were to arise, Lazer & Lazer LZR, through the intermediary of its sales network, undertakes to repair or replace any defective components, up to a maximum limit which is the purchase value of the helmet.
This guarantee only covers problems related to materials or manufacturing. Lazer & Lazer LZR CANNOT be held liable with regard to the product in the following cases: Any damage following :
A fall or accident a technical modification made by the user or a third party (glue, adhesives, paint, screws, etc.)
Use of or contact with: harmful chemical products (including methylated spirits on the visor treatments), or an intense heat source
Incorrect use: abnormal conditions (e.g. underwater), - Lack of maintenance or care ageing due to normal wear of the inner fabrics or inner pads, the appearance of the external parts, or the visor (scratches, marks, etc.)
Abnormal and prolonged exposure to ultra-violet light, in particular for the graphics’ colours.
In addition, Lazer & Lazer LZR cannot consider subjective considerations related to use of the helmet as defects covered by the guarantee: problems with comfort, size, noise or whistling, aerodynamics, etc.
Lazer & Lazer LZR cannot be held liable for the temporary non-availability of the helmet while it is being enhanced to satisfy the needs of its owner. In all cases, the maximum guarantee period is 6 years starting from the production date. Replacement of a component during this period does not prolong this period.
Please note that fluo colours (yellow and orange) cannot be guaranteed to maintain their orginial flurorescence throughout the lifetime of the helmet.
Lazer & Lazer LZR reserves the right to carry out work within the terms of the guarantee using replacement parts from the most recent version compatible with the model concerned, and is unable to guarantee perfect harmonisation of the painting or decorative elements associated with specific production runs and/or limited editions. In addition, the natural deterioration of colours over a period of time can cause mismatching in the adaptation of colours of spare parts.
If Lazer & Lazer LZR is unable to carry out the repair for technical reasons or because a component is not available, Lazer & Lazer LZR undertakes to make the customer an advantageous offer, taking into account the age of the helmet, consisting in either an identical new helmet or an equivalent model manufactured at the time of the repair, if the original model is no longer available.
According to the legal conditions of private life, Lazer & Lazer LZR will be allowed to use the customer’s personal data in order to send him news and advertising.
CARE AND MAINTENANCE
Clean the outside and inside of your helmet regularly.
Use a soft cloth and warm or slightly soapy water.
NEVER USE GAS OIL, SOLVENTS, PETROL OR OTHER AGGRESSIVE PRODUCTS.
The inner pads are removable to make them easy to clean. Again, only use warm or slightly soapy water.
Hand wash and drip dry.
To clean the visor, dip it in lukewarm soapy water. Wipe it in a lint free cloth from the top to the bottom avoiding any circular motion.
After correctly cleaning the vents and the visor, we advise you to lubricate them from time to time with white or silicone grease to extend their durability.
All products bought at a Discount, Annual Sale, Flash Sale and / or at a price below the MRP, will not be eligible to return OR for warranty claim of the product/s that you have purchased from www.motoadda.com
For Returns procedure please refer to the below link http://www.motoadda.com/page/returnpolicy